Office Operations Assistant

Responsibilities

• Manage NYC headquarters access and security using Kastle and LenelS2 systems
• Conduct daily facility walkthroughs and coordinate repairs with building management and third-party vendors
• Oversee employee experience services including daily snacks, weekly catered lunches, and monthly Connection Days
• Facilitate office onboarding sessions for new hires to ensure a smooth workspace transition
• Manage shipping, receiving, and specialized mail sorting for Finance, Legal, and HR departments
• Maintain office supply inventory and manage replenishment cycles
• Provide reception coverage and assist in developing new self-service SOPs
• Resolve facilities requests through Zendesk and Slack channels

Requirements

• Bachelor's degree in business administration, a related field, or equivalent experience in facility management
• 3+ years of experience in office management or facilities oversight in a fast-paced environment
• Strong organizational, administrative, and attention to detail skills
• Proven problem-solving and resourceful troubleshooting abilities
• Ability to build and maintain effective relationships with employees and vendors

Preferred Qualifications

• Experience overseeing facilities remotely or internationally
• Interest in or possession of a Certified Facility Manager (CFM) credential

Benefits

• Work/life autonomy via flexible work hours and flexible paid time off
• Comprehensive compensation package including 401(k) contributions
• Financial health resources and mental well-being tools
• Parental benefits, including family-building care and generous leave
• Path to parenthood programs supporting fertility, adoption, and surrogacy

About the Company

Flatiron Health is reimagining the infrastructure of cancer care by creating a modern, connected oncology ecosystem to improve and extend lives through real-world data.