Office Manager

Responsibilities

• Manage incoming calls, service requests, and customer inquiries to ensure timely resolution
• Coordinate and dispatch field staff, managing daily schedules, work orders, and project timelines
• Serve as the primary point of contact for customers to address concerns and maintain communication
• Support end-to-end project coordination, including tracking progress and maintaining accurate documentation
• Oversee daily office operations, including supplies, equipment, maintenance, and vendor coordination
• Manage municipal registrations and obtain necessary permits for commercial and residential projects
• Maintain and organize project files, trackers, and office documentation
• Ensure compliance with company policies, safety regulations, and operational standards
• Work closely with the service department on daily tasks and maintain office supply stock

Requirements

• Proven experience as an Office Manager, Front Office Manager, or Administrative Assistant
• Proficiency in MS Office, specifically MS Excel and MS Outlook
• Strong knowledge of office administration responsibilities, systems, and procedures
• Excellent time management, multi-tasking, and prioritization skills
• Strong organizational, planning, and problem-solving abilities
• Excellent written and verbal communication skills
• High School degree required

Preferred Qualifications

• Experience with Foundation Accounting Software or Office 365
• Additional qualifications as an Administrative Assistant or Secretary

About the Company

STG Electric is a professional electrical services provider dedicated to maintaining high levels of organizational effectiveness, communication, and safety in all our operations.