Office Manager

Responsibilities

• Direct and execute the overall sales and profitability of the office location through the Total Patient Experience (TPE) framework.
• Manage human resources, including recruitment, selection, training, coaching, and performance reviews for the office team.
• Serve as the primary liaison between the office team and the associated doctors.
• Oversee day-to-day operations such as team scheduling, weekly meetings, inventory assessment, and supply ordering.
• Maintain facility standards, including safety rules, HIPAA and OSHA requirements, and equipment maintenance.
• Monitor and enforce company cash handling policies and submit accurate financial documentation.

Requirements

• Proven management experience.
• High School Diploma (HSD) or GED.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, and Outlook).
• Ability to pass a background check as required by the state.
• Ability to provide proof of identity and right to work in the United States.

Preferred Qualifications

• Industry-related experience in an optical or clinical setting.
• Professional certifications such as ABO, NCLE, or LDO.

About the Company

Clarkson Eyecare provides comprehensive eye care services, including eye exams, eyewear, and specialty contact lens care. As part of the EyeCare Partners network, we are dedicated to delivering a world-class patient experience that supports both medical needs and retail excellence.