Office Manager and IT Operations

Responsibilities

• Manage all administrative and general office needs, including supplies, snacks, and the lunch program
• Oversee local vendors, contractors, and building management to ensure high service levels
• Partner with leadership and HR on event planning, social events, and local perks/benefits programs
• Serve as the first line of IT support for hardware, software, WiFi, printers, and video conferencing
• Handle employee onboarding and offboarding IT setup, including account provisioning and device setup
• Maintain IT asset inventory and support basic security practices like MFA and device encryption
• Provide hands-on macOS troubleshooting and maintain simple IT documentation

Requirements

• 5+ years of relevant office operations, facilities, or workplace management experience
• Basic IT support experience in a professional environment
• Familiarity with macOS and common workplace tools and platforms
• Experience working with property management teams
• Strong project management and organizational skills
• Strong customer service and hospitality mindset
• Ability to work autonomously and communicate effectively with leadership stakeholders

Benefits

• Competitive base salary, bonus, and stock options
• Computer equipment to suit your needs
• Generous paid time off
• Great colleagues and an inspiring startup environment

About the Company

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. As the operational backbone of the digital economy, BitGo serves thousands of institutions and millions of retail investors worldwide.