Office Coordinator

Responsibilities

• Oversee administrative operations for the Princess Margaret Cancer Centre Lodge, providing frontline hospitality services to residents.
• Manage accommodation reservations, bookings, and resident check-in/check-out processes using electronic scheduling systems.
• Handle financial tasks including receiving payments (cash/credit), accounting for receipts, and preparing month-end financial reports.
• Manage resident relations by resolving inquiries, booking conflicts, and room assignment issues.
• Oversee Lodge staffing, including payroll submissions, vacation requests, and ensuring adequate coverage.
• Maintain oversight of the facility's physical appearance and coordinate daily resident activities and volunteer programs.
• Respond to emergency situations according to established guidelines to ensure resident safety.

Requirements

• Completion of a 3-year community college program in Hotel Management, Business Administration, or a related field.
• 3 to 4 years of practical and related experience.
• Proficiency in basic bookkeeping and cashiering skills.
• Strong computer and administrative skills.
• Excellent problem-solving and verbal/written communication skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

Preferred Qualifications

• Previous experience in a hotel or hospitality setting.
• Previous experience in a team management or supervisory role.

Benefits

• Competitive compensation package.
• Membership in the Healthcare of Ontario Pension Plan (HOOPP).
• Access to UHN shuttle services and close proximity to public transit.
• Opportunities for professional development and promotion within a large organization.
• Various corporate discounts including travel, restaurants, and insurance.

About the Company

University Health Network (UHN) is Canada’s leading hospital and a global leader in research and patient care. Comprising several major sites including Princess Margaret Cancer Centre, UHN is dedicated to building a healthier world through discovery, education, and excellence in clinical care.