Office Coordinator

Responsibilities

• Manage front desk security processes, including driver and visitor sign-ins
• Answer and route telephone calls professionally and take accurate messages
• Schedule inbound and outbound freight in compliance with customer and operational requirements
• Coordinate and verify the accuracy of shipping and receiving documentation
• Maintain data and records related to all shipping and receiving activities
• Verify shipping order accuracy and quantities against picking documents
• Assist in resolving customer discrepancies
• Oversee the pallet control and exchange program
• Handle facility AR/AP tasks, vendor invoices, and scanning
• Run specific customer reports and assist with timekeeping or payroll reporting
• Provide administrative support for special projects as directed by management

Requirements

• High school diploma or equivalent
• 2-5 years of professional office experience
• Proficiency in MS Office applications
• Intermediate typing skills and 10-key by touch capability
• Experience using shipping software systems, specifically UPS and FedEx
• Excellent oral and written communication skills
• Strong time management, multitasking, and customer service abilities
• Availability to work irregular or extended hours, including nights, weekends, and holidays as needed

About the Company

NFI is an equal opportunity employer committed to a diverse and inclusive workforce. We provide a variety of career paths across distribution, field operations, and office support services.