Office Coordinator III

Responsibilities

• Greet and check students in for appointments and provide necessary paperwork.
• Enter billable insurance information, scan billing agreements, and manage insurance cards in patient accounts.
• Answer incoming phone calls, schedule appointments, and manage messages for health and counseling staff.
• Serve as the initial point of contact for students, parents, and visitors at the Barnes Center.
• Enter immunization information and scan health history into electronic health records.
• Work collaboratively with nurses and therapists to ensure students are managed in a timely manner.
• Perform various administrative tasks including creating tickets for office visits or no-show charges.

Requirements

• High school diploma.
• Proven experience in records management and office operations.
• Strong knowledge of HIPAA regulations and the ability to handle sensitive, confidential information.
• Excellent customer service skills and the ability to work in a fast-paced environment.
• Proficiency with current office technologies and comfort discussing personal health matters.
• Strong communication and teamwork skills.

Preferred Qualifications

• Previous experience in a medical or health-related office setting.
• Familiarity with medical terminology and jargon.

About the Company

Syracuse University is a private, international research university with a pioneering history dating back to 1870. Located in the heart of New York State, the university offers a diverse range of academic programs and a vibrant campus community dedicated to excellence in research, teaching, and student experience.