Office Administrator

Responsibilities

• Manage incoming phone calls, emails, and customer enquiries professionally
• Provide day-to-day administrative support to the Darwin Harbour Cruises team
• Coordinate schedules, bookings, and general office administration
• Prepare reports, correspondence, and internal documentation
• Maintain accurate filing systems, records, and databases
• Monitor office supplies and maintain an organised office environment
• Support operational teams with various business administration tasks
• Maintain confidentiality and follow workplace health and safety procedures

Requirements

• Previous experience in an administrative, office support, or similar role
• Strong organisational skills with the ability to manage competing priorities
• High attention to detail and accuracy
• Proficiency in Microsoft Office and general office systems
• Strong communication and interpersonal skills
• A professional, customer-focused approach
• Ability to work a rotating 7-day roster

Benefits

• Generous discounts on Journey Beyond travel and experiences
• Attractive hourly rate and a positive work environment
• Study Assistance Policy
• Opportunities for career progression, transfers, and secondments
• Employee Referral Policy and Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise

About the Company

Darwin Harbour Cruises operates the three-tier catamaran Charles Darwin, providing spectacular sunset cruises and Territory hospitality. As part of Journey Beyond, Australia’s leading experiential tourism group, we connect guests to iconic landscapes and unique experiences across Australia and New Zealand.