Ocean Operations Associate

Responsibilities

• Execute booking and documentation processes with clients and carriers
• Perform timely shipment troubleshooting and manage exception escalations
• Collaborate with Account Management and Planning teams to ensure effective end-to-end export processes
• Coach junior specialists on daily operational tasks
• Plan and execute special freight operations, including dangerous goods (DG) and reefer shipments
• Assist Senior Associates with new business implementations, projects, and process improvements
• Contribute to the development of procedures and software capabilities to improve scalability and efficiency

Requirements

• BA/BS degree
• Minimum 2 years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting
• Strong problem-solving skills and ability to thrive in an ambiguous environment

Preferred Qualifications

• Specialized knowledge of ocean freight operations

About the Company

Flexport is transforming the $10T global trade industry through innovative technology and exceptional people. We move more than $19B of merchandise across 112 countries annually, helping companies of all sizes navigate the complexities of global commerce. Our mission is to make global trade so easy that there will be more of it.