NOC Technician

Responsibilities

• Monitor network events and element management failures in real-time on a 24x7x365 basis
• Perform incident correlation, fault analysis, and root cause isolation
• Diagnose and troubleshoot network elements including systems, hardware, software, and circuits
• Correct or replace faulty network elements and coordinate with service providers
• Restore networks and services to full operation and conduct rerouting of services
• Manage incident escalation between Tier I and Tier II levels
• Provide technical advice and situational awareness to leadership and customers
• Maintain and update tickets and configuration management databases (CMDB)

Requirements

• U.S. Citizenship
• Active, in-scope US Government Secret clearance
• 2+ years of relevant technical experience
• Current DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent)
• Experience with alarm surveillance, fault management, LAN maintenance, or performance management
• Proficiency with routers, switches, crypto devices, or routing protocols
• General understanding of transport and IP network topologies
• High School diploma or equivalent
• Ability to work 24/7 rotating shifts and travel up to 10%

Preferred Qualifications

• Prior military experience or government contracting experience
• Network+, CCNA, CCENT, JNCIA, or CCNP certifications

About the Company

C3EL provides critical mission support to the Defense Information Systems Agency (DISA) and the Missile Defense Agency (MDA) to ensure secure and reliable global network capabilities.