Night Auditor

Responsibilities

• Greets and welcomes guests upon arrival
• Manages guest check-in, check-out and billing processes
• Handles sensitive guest information including room assignment and credit card/cash transactions
• Responds to guest inquiries and handles complaints or requests timely
• Performs general administrative functions including answering front desk lines and tracking guest satisfaction scores
• Complies with all system policies and procedures

Requirements

• High School Diploma
• 2 years of hotel front desk experience desired
• Strong customer service skills and professional manners
• Ability to anticipate guest needs and respond in a friendly manner
• Reliability and integrity

Benefits

• Medical, Dental and Vision Insurance
• 401K Match
• PTO after 90 days
• Travel Discounts
• Early access to earned wages
• Free Parking

About the Company

North Point Hospitality was started in 1978 and is located in Atlanta, Georgia. They build high-quality hotels in popular areas and have worked with major brands like Hilton and Marriott to build 38 hotels from the ground up.