Night Auditor

Responsibilities

• Oversee front desk operations during the night shift, including guest check-ins, check-outs, and enquiries
• Perform end-of-day reconciliation procedures
• Compile Night Audit day pack reports and documents in accordance with PCI Compliance
• Serve as the primary point of contact for guest needs and concerns throughout the night
• Conduct regular security rounds to maintain a safe and peaceful environment
• Prepare comprehensive reports for the day shift team to ensure smooth transitions
• Maintain accurate records of all night audit activities

Requirements

• Previous experience in Front Office operations
• Strong interpersonal and problem solving skills
• Exceptional written and verbal communication skills
• Reporting and analytical skills for accurate paperwork preparation
• Ability to work overnight (11pm to 7am) and on weekends

Preferred Qualifications

• Knowledge of Opera Cloud

Benefits

• Heartist Employee benefit card offering discounted Accor rates on Accommodation and Food & Beverage worldwide
• Access to "Learn your Way" Academy platforms for ongoing training and development
• Opportunities for global career growth within the Accor network

About the Company

Ibis Budget Sydney Olympic Park is located in the heart of the Sydney Olympic Park precinct, offering 156 guestrooms near major music, sport, and business event venues.