Network Operations Technician

Responsibilities

• Serve as the first line of defense for monitoring and alerting across Palantir’s production user environments
• Drive high availability of deployed products and provide critical signal regarding product bugs and issues
• Enable continuous delivery of product bundles through data transfer operations and patch deployment
• Collaborate with remote and local engineers to debug product issues across diverse network environments
• Provide direct technical support to a large, geographically dispersed user base
• Deliver diagnostic signal to developers regarding product performance and data health via log retrieval and administrative workflows
• Perform front-end and back-end administrative tasks and user management

Requirements

• Active DoD TS/SCI clearance
• 8570 Compliant Certification (e.g., Security+, CISSP, etc.)
• Fundamental knowledge of hardware and software troubleshooting
• Strong verbal and written communication skills
• Ability to multi-task and prioritize tasks in a timely and purposeful manner
• Adaptable learner capable of adopting new processes and workflows

About the Company

Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. Founded in 2008, we leverage over 17 years of experience to support stakeholders across Intelligence, Analytics, Engineering, Mission Support, and Communications disciplines. We are dedicated to transforming how our customers approach complex problem sets by bringing together the latest technology and the highest caliber of talent.