Network Operations Engineer

Responsibilities

• Own the operational health, availability, and reliability of production AI network infrastructure across data centers
• Monitor, troubleshoot, and resolve network incidents to meet service-level objectives (SLOs)
• Operate and maintain large-scale Ethernet fabrics supporting GPU compute, storage, and management networks
• Execute production network changes, maintenance windows, and capacity expansions
• Manage hardware lifecycle including switch/optics replacements, RMA coordination, and software upgrades
• Perform root-cause analysis (RCA) for production incidents and drive permanent corrective actions
• Build and maintain monitoring, telemetry, dashboards, and alerting to improve observability
• Automate repetitive operational tasks using Python and infrastructure automation frameworks

Requirements

• Bachelor’s degree in Computer Science, Network Engineering, or related discipline, or equivalent practical experience
• 5+ years of experience operating large-scale data center, cloud, AI, or HPC network infrastructure
• Experience with Cisco NX-OS, Arista EOS, NVIDIA Spectrum / Cumulus Linux, or Juniper JunOS
• Strong knowledge of Layer 2 and Layer 3 networking (BGP, OSPF, ECMP, MLAG, LACP, VRFs, VLANs)
• Experience troubleshooting physical infrastructure including fiber optics, transceivers, and high-speed Ethernet links
• Ability to participate in a 24x7 on-call rotation
• Willingness to travel up to 30% to data center locations

Preferred Qualifications

• Experience operating AI or High-Performance Computing (HPC) network environments
• Experience with NVIDIA AI networking technologies and GPU infrastructure (HGX, DGX, GB200)
• Knowledge of RoCE v2, RDMA, PFC, ECN, and lossless Ethernet networking
• Experience supporting 100G, 200G, 400G, and 800G Ethernet networks
• Experience with distributed storage such as VAST or DDN
• Proficiency with Python, Git, REST APIs, and Terraform
• Experience with monitoring tools like Prometheus, Grafana, gNMI, or SNMP

About the Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.