Network Operations Engineer, AI Networking

Responsibilities

• Own the operational health, availability, and reliability of production AI network infrastructure across global data centers.
• Monitor, troubleshoot, and resolve network incidents to meet service-level objectives (SLOs).
• Operate and maintain large-scale Ethernet fabrics supporting GPU compute, storage, and management networks.
• Execute production network changes, maintenance windows, and capacity expansions.
• Manage the hardware lifecycle, including switch/optics replacements, software upgrades, and RMA coordination.
• Build and maintain monitoring, telemetry, dashboards, and alerting to improve network observability.
• Automate repetitive operational tasks using Python and infrastructure automation frameworks.
• Participate in a 24x7 on-call rotation to support mission-critical AI infrastructure.

Requirements

• Bachelor’s degree in Computer Science, Network Engineering, or a related discipline, or equivalent practical experience.
• 5+ years of experience operating large-scale data center, cloud, AI, or HPC network infrastructure.
• Hands-on experience with Cisco NX-OS, Arista EOS, NVIDIA Spectrum/Cumulus Linux, or Juniper JunOS.
• Strong knowledge of Layer 2 and Layer 3 networking, including BGP, OSPF, ECMP, MLAG, LACP, VRFs, and VLANs.
• Experience troubleshooting physical infrastructure, including fiber optics, transceivers, and high-speed Ethernet links.
• Ability to travel up to 30% to data center locations for new turnups and acceptance activities.

Preferred Qualifications

• Experience operating AI or High-Performance Computing (HPC) network environments.
• Experience supporting RoCE v2 or RDMA-based Ethernet fabrics (PFC, ECN, DCQCN, QoS).
• Experience with high-speed Ethernet networks (100G, 200G, 400G, and 800G).
• Experience with GPU platforms such as NVIDIA HGX, DGX, or GB200.
• Proficiency in automation using Python, Git, REST APIs, or Terraform.
• Experience with network telemetry tools like Prometheus, Grafana, or gNMI.

Benefits

• Medical, dental, and vision insurance for you and your family.
• 401(k) retirement plan with employer match.
• Flexible PTO and paid parental leave.
• Annual learning and development stipend.
• Daily meals in our offices and meal delivery credits.
• Generous equity and performance-related bonuses.

About the Company

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.