
Posted 3 days ago
Network Infrastructure Engineer Tier 2
Surf InternetNetwork Infrastructure Engineer Tier 2
Requirements
1+ years IT experience, High school diploma, Fiber optic troubleshooting, OTDR and splicing, LAN/WAN troubleshooting, Windows proficiency, Ability to lift 75 lbs
Skills
networking
About the role
Responsibilities
- Support the maintenance and management of fiber optic and wireless network infrastructures
- Manage service tickets related to outages and technical problems to minimize downtime
- Perform troubleshooting and repairs for fiber optic networks, including OTDR and splicing (single and ribbon)
- Provide smart hands triage for on-site network equipment installations and configurations
- Maintain accurate records of network configurations, maintenance activities, and repair logs
- Communicate with customers to provide updates on network status and outage resolutions
- Adhere to all company safety standards, including 100% tower attachment when working above 6 feet
Requirements
- 1+ years of experience in an IT role
- High school diploma or equivalent
- Proficiency in fiber optic troubleshooting, including OTDR and splicing
- Experience with LAN/WAN troubleshooting and networking protocols
- Proficiency in Windows environments
- Ability to lift up to 75 lbs and work in challenging weather conditions (rain, snow, extreme heat/cold)
- Availability for on-call duties, after-hours shifts, and occasional travel
About the Company
Surf Internet provides reliable high-speed internet services to residential and commercial customers through advanced fiber optic and wireless network infrastructures.
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Get started — it's freeNetwork Infrastructure Engineer Tier 2
Surf Internet · Petoskey
