Network Engineer I

Responsibilities

• Provide operational support for enterprise network platforms including switching, routing, firewalls, wireless, and SD-WAN systems.
• Monitor network performance, respond to alerts, and troubleshoot standard network incidents.
• Diagnose and resolve common network issues including connectivity, wireless performance, DHCP/DNS, VLAN, and port-related issues.
• Execute approved standard network changes such as port activations, VLAN assignments, and routine configuration updates.
• Perform installation, refresh, and decommissioning activities for network hardware including switches, access points, and firewalls.
• Own assigned network incidents and service requests from triage through resolution within a ticketing system.
• Maintain accurate inventory, asset tracking, and technical documentation including runbooks and diagrams.

Requirements

• Practical working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, subnetting, and routing/switching.
• Hands-on familiarity with enterprise networking platforms such as Cisco, Juniper, Aruba, or Palo Alto.
• Strong troubleshooting and analytical skills.
• Experience working in a ticket-driven, SLA-based support environment.
• Ability to execute tasks consistently within defined processes and change control requirements.
• Effective written and verbal communication skills for technical and non-technical stakeholders.

Preferred Qualifications

• 1–3 years of networking or infrastructure experience.
• Entry-level certifications such as CCNA, JNCIA, or Network+.
• Experience with network monitoring tools.
• Experience supporting multi-site or enterprise network environments.
• Basic familiarity with SD-WAN concepts and ITIL frameworks.

Benefits

• Robust health, dental, and vision insurance plans.
• Generous 401(k) savings plan.
• Education assistance.
• On-site wellness, fitness center, food, and coffee service.

About the Company

Milwaukee Tool, founded in 1924, is a global leader in delivering innovative solutions to the professional construction trades that increase productivity and safety. The company is dedicated to delivering a steady stream of advanced, trade-specific solutions across cordless systems, safety solutions, and modular storage products.