Posted 6 hours ago
Navigator, Client Services
Alzheimer Society of Alberta and Northwest Territories
Requirements
Post-secondary education in Social Work or related field preferred, Customer/client service experience, MS Office 365 proficiency, Strong communication and problem-solving skills, Clear vulnerable sector check, Age 15-30 inclusive, Canadian citizenship or permanent residency
Skills
Microsoft Office
About the role
Responsibilities
- Supporting referral intake and ongoing follow up
- Participating in the delivery of standardized programs
- Providing outreach regarding services and benefits available
- Maintaining accurate and objective client records
- Assisting in raising public awareness about dementia
- Reviewing and modifying client accounts for accuracy and consistency
- Manually updating the Society’s database
Requirements
- Post-secondary education in Social Work, Health Services, Human Services, or a related field preferred
- Experience in a customer or client service environment
- Strong verbal and written communication skills
- Demonstrated interpersonal and problem-solving skills
- Proficiency with MS Office 365
- Experience with database management or data entry is an asset
- Ability to pass a recent and clear vulnerable sector check
- Must be between 15 and 30 years of age
- Must be a Canadian Citizen, permanent resident, or protected person
About the Company
The Alzheimer Society of Alberta and Northwest Territories is a not-for-profit association that brings awareness to Alzheimer’s disease and other dementias, provides support programs, and funds research into prevention and cures.
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Alzheimer Society of Alberta and Northwest Territories · Edmonton
