National Key Account Manager

Responsibilities

• Develop and maintain strong relationships with key personnel from specific client organisations
• Identify modernisation opportunities within Schindler Key Accounts
• Manage existing customer relationships and maximise customer experience
• Act as the interface between customers and internal stakeholders to resolve issues
• Coach and mentor national teams to deliver tailored customer experiences
• Develop and implement target project plans to increase market share
• Coordinate with Schindler Branches to deliver advice and modernisation proposals
• Respond to modernisation pricing requests for relationship-critical projects

Requirements

• Strong experience in sales, marketing, and operational management
• Previous experience in business development, key accounts, or contract management
• Experience in the vertical transportation (VT) or construction industry preferred
• Demonstrated ability to facilitate requirements for both internal and external stakeholders
• Degree or diploma in marketing, engineering, construction, or business-related discipline
• Solution-focused mindset with strong communication and influencing skills

Benefits

• Highly competitive base salary
• 12% Superannuation and 10% Annual Bonus
• $20,000 Car Allowance
• Permanent full-time role with a culture-first approach to work/life balance
• Access to employee benefits discount scheme
• Wide variety of social activities, including a day off for your birthday
• Modern office in Alexandria with onsite parking or easy station access

About the Company

Schindler Lifts Australia is part of the Schindler Group, a global leader in the elevator industry spanning 100 countries with over 64,000 employees. In Australia, we employ over 1,200 people dedicated to designing, installing, servicing, and modernising urban transport systems. We differentiate ourselves through modern technology and a commitment to our people.