Move-In Coordinator

Responsibilities

• Serve as the main point of contact for incoming residents prior to and during move-in
• Coordinate move-in dates, orientations, and key handoffs
• Ensure all move-in requirements are completed, including lease documents and utilities confirmation
• Partner with maintenance and property teams to confirm units are move-in ready
• Schedule and track unit inspections, punch work, and final walk-throughs
• Support leasing activities, including tours, applications, and lease execution
• Maintain accurate resident records in property management systems
• Respond to resident questions, concerns, and service issues with professionalism

Requirements

• High school diploma or equivalent
• 1+ year of customer service, hospitality, or multi-family housing experience
• Strong organizational skills
• Excellent written and verbal communication skills
• Proficiency with basic office technology and property management systems

Preferred Qualifications

• Previous experience in multi-family housing, leasing, or resident services
• Familiarity with leasing documents and property management software

Benefits

• Expected pay rate of $23.00 per hour
• Generous PTO program
• 13 paid holidays plus 3 floating holidays and paid volunteer day
• Comprehensive medical, dental, and vision coverage
• 401k with employer match
• Associate Apartment Discount
• Educational Assistance Program