Mortgage Broker Account Manager

Responsibilities

• Respond to inbound intermediary telephone enquiries regarding product and criteria information
• Provide exceptional customer service to key Mortgage Brokers via phone and email
• Update Account Managers with regular feedback from Brokers and market trends
• Identify intermediary needs and provide accurate solutions across all product offerings
• Manage and promote new and existing relationships with company products and services
• Maintain high company representation by adhering to policies, procedures, and culture

Requirements

• Experience working in Financial Services
• Telephone Sales experience
• Exceptional relationship building and communication skills
• Strong objection handling and problem solving skills

Preferred Qualifications

• CeMAP Qualified or equivalent

Benefits

• 26 days holiday plus birthday off (increasing to 30 days)
• Discretionary annual bonus and Shared Reward Bonus
• Matched pension contribution
• Health cash plan and Private medical insurance
• Life assurance and Critical illness cover
• Free access to company holiday homes
• Travel season ticket loans and Ride to work scheme
• Free local gym access and local discounts

About the Company

Together has helped thousands of people, businesses, and professionals unlock property ambitions for over 50 years through a common-sense approach to mortgages and secured loans.