Posted 9 hours ago
Mobile Support Technician N2
Size Up Consulting
Requirements
Bac+2 in Computer Science, N2 user support experience, Android mastery, MDM solutions expertise, Fluent English
Skills
AndroidIntune
About the role
About the Company
Size Up Consulting specializes in Data and DevOps to accelerate digital transformation. As part of the Everience group, they help organizations master and value their data assets through sovereign architectures and AI-driven innovation.
Responsibilities
- Handle incidents escalated by N1 support
- Resolve mobility issues including Android, mobile messaging, VPN, Wi-Fi, authentication, and business applications
- Administer MDM solutions and user configurations
- Participate in deployment projects and mobile service evolution
- Write and maintain technical documentation and procedures
Requirements
- Minimum Bac+2 in Computer Science
- Proven experience in N2 user support
- Mastery of Android and MDM solutions (Intune, Workspace ONE, MobileIron, etc.)
- Fluent English is mandatory
- Strong service orientation, autonomy, and communication skills
Benefits
- Mutual insurance and 50% transport reimbursement
- Meal vouchers (€9.50 at 60% coverage)
- €1,000 referral bonus
- CSE and 2-week integration program
- Training and mobility opportunities
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Size Up Consulting · Lyon
