Mitigation Technician

Responsibilities

• Respond to emergency mitigation calls and assess property damage from fire, water, mold, and weather-related events
• Perform water extraction, structural drying, and mitigation services per IICRC standards
• Remove and dispose of damaged building materials safely
• Decontaminate, clean, and deodorize affected interior spaces
• Document job progress through photos and detailed notes using PSA and other required software
• Communicate professionally with clients and maintain safe, organized job sites
• Set up, operate, clean, and store tools and equipment properly
• Collaborate with project managers, crew chiefs, and team members

Requirements

• Willingness to obtain IICRC certification
• Proficiency with hand and power tools
• Ability to lift up to 50 lbs and perform physical labor in varying environments
• Strong communication, listening, and interpersonal skills
• Acceptable driving record and reliable attendance
• Ability to navigate Microsoft Teams and complete onsite documentation via smartphone and industry software
• Team-oriented mindset with a positive, solution-focused attitude

Preferred Qualifications

• WRT (Water Damage Restoration) certification
• Prior experience in restoration, construction, or related field
• Experience with PSA or similar job management platforms

Benefits

• Competitive hourly pay based on experience
• Comprehensive health, dental, and vision coverage
• 401(k) with company match
• Generous PTO and 9 paid holidays
• Company vehicle (role dependent), technology stipend, and gear
• Ongoing training and certification support
• Clear growth path within a PE-backed, expanding organization

About the Company

Insurcomm Restoration, part of Fortify Companies, delivers complete restoration, reconstruction, and emergency response for property owners and communities recovering from fire, water, mold, storms, and environmental hazards. Backed by Summit Partners, Fortify operates across 210+ markets nationwide, aligning insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild.