Mitigation Technician

Responsibilities

• Respond to emergency mitigation calls and assess property damage caused by fire, water, mold, and weather-related events
• Perform water extraction, structural drying, and mitigation services in accordance with IICRC standards
• Remove and dispose of damaged building materials safely and efficiently
• Decontaminate, clean, and deodorize affected interior spaces
• Collaborate with the Contents Division to clean, pack, and store salvageable items
• Document job progress through photos and detailed notes using PSA and other required software
• Communicate clearly and professionally with clients, answering questions with empathy and respect
• Maintain a clean, organized, and safe job site at all times
• Properly set up, operate, clean, and store tools and equipment
• Follow warehouse and vehicle protocols, including daily documentation of consumables and equipment use
• Work effectively and collaboratively with project managers, crew chiefs, and team members

Requirements

• Willingness to obtain IICRC (Inspection Cleaning and Restoration Certification)
• Proficiency with hand and power tools
• Ability to lift up to 50 lbs and perform physical labor in varying environments
• Strong communication, listening, and interpersonal skills
• Acceptable driving record
• Reliable attendance and punctuality
• Ability to navigate Microsoft Teams and complete onsite documentation using a smartphone and industry software (Proven Jobs, Encircle, Docusketch)
• Team-oriented mindset with a positive, solution-focused attitude

Preferred Qualifications

• WRT (Water Damage Restoration) certification
• Prior experience in restoration, construction, or related field
• Experience with PSA or similar job management platforms

Benefits

• Competitive hourly pay based on experience
• Comprehensive health, dental, and vision coverage
• 401(k) with company match
• Generous PTO and 9 paid holidays
• Company vehicle (role dependent)
• Monthly technology stipend
• Company gear and branded materials ($300 swag bucks)
• Ongoing training and certification support
• Clear growth path within a PE-backed, expanding organization

About the Company

Insurcomm Restoration delivers complete restoration, reconstruction, and emergency response. As part of Fortify Companies, the organization aligns insurance carriers, property owners, and service providers across prevention, response, restoration, and rebuild in 210+ markets nationwide.