Mission Engagement Lead

Responsibilities

• Build and maintain trusted relationships with government and commercial customers to drive solution adoption
• Serve as a customer advocate across Operations, Product, and Solutions teams to ensure the voice of the customer is represented
• Identify emerging customer needs, operational challenges, and opportunities for expanded capabilities
• Lead or support executive briefings, capability demonstrations, and operational walkthroughs
• Translate customer feedback into actionable inputs for Product teams and program leadership
• Partner with Program Managers and Business Development to shape follow-on opportunities within existing programs
• Support training sessions and onboarding to ensure customers maximize the value of deployed solutions

Requirements

• 10+ years of experience supporting government or defense programs, commercial technology deployments, or mission-support environments
• Experience working with U.S. military branches, federal law enforcement, or homeland security organizations
• Demonstrated ability to build trusted relationships with senior stakeholders
• Strong communication skills with the ability to translate technical capabilities into operational value
• U.S. Citizenship required
• Ability to obtain and maintain a U.S. security clearance
• Ability to work onsite at the Summit Point, WV facility on a full-time basis

Preferred Qualifications

• Prior military service
• Experience with biometric technologies, identity systems, or mission-support platforms
• Background in program management, customer success, mission operations, or solutions engineering
• Active Secret security clearance
• Willingness to travel domestically or internationally up to 25%

About the Company

Parsons Corporation is a digitally enabled solutions provider focused on creating the future of the defense, intelligence, and critical infrastructure markets. From Earth to outer space, we deliver tomorrow’s solutions today through an agile, innovative, and disruptive approach.