Mission Architect

About the Company

Northwood is a modern space infrastructure company bringing the benefits of space to the masses through advanced communications technology. We are building a global network of phased array ground stations that enable real-time, reliable communication for satellite missions such as national security, global connectivity, and disaster response.

Responsibilities

• Serve as the primary technical contact for customers during capture, evaluation, onboarding, and post-deployment
• Work directly alongside customers and Engineering to bring up, troubleshoot, and validate operations on the network
• Ship code, debug integrations, and validate operations
• Support Business Development on qualification, proposals, and expansion
• Lead technical discovery, exchanges, demos, and readiness reviews
• Translate customer needs into clear priorities for Engineering, Product, and BD
• Coordinate onboarding and deployment readiness by clarifying requirements and flagging risks
• Build reusable discovery frameworks and customer-facing materials

Requirements

• 7+ years in customer-facing technical roles (solutions engineering, mission operations, or similar)
• Bachelor's in EE, CE, CS, Aerospace, or related field
• Experience taking complex customer engagements from discovery through deployment
• Ability to work in ambiguous environments spanning hardware, software, and networking
• Strong communication skills for leading technical conversations and briefing stakeholders
• Willingness to travel up to 30%
• Ability to obtain and maintain a Top Secret Security Clearance
• Ability to work extended hours and weekends as needed
• Must be on-site 5 days per week

Preferred Qualifications

• Background in satellite communications, RF, space operations, or ground stations
• Experience with proposals, technical evaluations, or proof-of-concept work
• Familiarity with APIs, networking protocols, telemetry, or cloud infrastructure
• Ability to obtain or hold TS/SCI clearance