Middle Office Manager

Responsibilities

• Lead and mentor a global team of middle office analysts and senior associates
• Own day-to-day middle office functions including trade lifecycle, settlements, reconciliations, and exception management
• Implement and monitor risk mitigation controls, leading incident logs and root cause analysis (RCA)
• Act as the primary escalation point for internal and external clients and manage SLA adherence
• Serve as the audit lead for internal, statutory, and regulatory audits
• Identify and execute opportunities for automation and digitization using RPA and other technology tools
• Act as an operational bridge between Front Office, Risk, Compliance, Fund Accounting, and external brokers

Requirements

• Degree in finance, business, technology, or equivalent relevant industry experience
• Strong knowledge of trade lifecycle management, reconciliations, and settlements
• Proven leadership and people management skills within a financial services environment
• Excellent analytical, problem-solving, and stakeholder communication skills
• Proficiency in Excel/VBA, Power BI, or Tableau
• Experience with risk and control frameworks and audit handling

Preferred Qualifications

• Hands-on experience or working knowledge of the Aladdin platform
• Experience with RPA platforms such as UiPath or Blue Prism
• Familiarity with Alteryx or other low-code automation tools
• Experience working in a fast-paced investment management environment

About the Company

State Street is a global leader that helps institutional investors manage risk, respond to challenges, and drive performance. We are committed to fostering an inclusive environment where employees are empowered to reach their full potential through development opportunities and flexible work-life support.