Mexican Customs Service Representative

Responsibilities

• Provide high-level customer service to clients, vendors, and service providers regarding import/export clearance and shipment status.
• Act as a liaison between intercompany departments to assist with new customer onboarding and account setup.
• Review and prepare orders according to customer requirements and monitor the fulfillment process.
• Manage Continuous and Single Transaction Bond activities for the US Northern Border Brokerage Division where applicable.
• Address inquiries and resolve account issues promptly and effectively to ensure accuracy and efficiency.
• Maintain organized documentation and calendars to balance tasks and future initiatives in a fast-paced environment.

Requirements

• High School Diploma or equivalent.
• Minimum 2 years of experience in customs brokerage or logistics.
• Strong knowledge of Mexican Foreign Trade legislation.
• Bilingual proficiency in both Spanish and English.
• Intermediate knowledge of Microsoft Office (Excel, Word, Teams, and Outlook).
• Proven ability to complete complex entries with meticulous attention to detail.
• Strong organizational and time management skills.

Benefits

• Competitive salary and a benefits package above the legal requirement.
• Friendly and collaborative work environment.
• Opportunities for professional development and ongoing learning.
• The chance to grow within an established global organization.

About the Company

For over 70 years, Buckland has helped companies worldwide experience global trade in a better way. We combine trusted technologies with talented people to provide unmatched Customs Brokerage, Trade Managed Solutions, Freight Forwarding, and Warehousing/Distribution Services.