Method Engineer – Service & Documentation

Responsibilities

• Develop safe, ergonomic, and efficient methods for repair, diagnostics, and troubleshooting
• Evaluate product concepts from a serviceability and workshop perspective
• Define requirements to improve service efficiency, downtime, and usability
• Create clear, structured technical documentation for repair, maintenance, and diagnostics
• Translate complex engineering solutions into practical, easy-to-follow instructions
• Produce and maintain user-focused content, including text and illustrations
• Collaborate with cross-functional teams across engineering, production, and service
• Ensure documentation is aligned with product updates and lifecycle changes
• Contribute to continuous improvement of service methods and documentation standards

Requirements

• Bachelor's degree with 2+ years of technical service engineering, automotive, or truck service experience OR Master's degree with 1+ year of experience OR 5+ years of technical service engineering experience
• Legal authorization to work in the US on an unrestricted basis
• Experience in technical writing or documentation development

Preferred Qualifications

• Experience with service methods, diagnostics, or workshop operations
• Familiarity with PLM or documentation tools such as Teamcenter or Windchill
• Experience with Arbortext or Adobe Acrobat (advanced proficiency)
• Strong ability to simplify complex technical information for end-users
• Understanding of vehicle systems or similar complex products

Benefits

• Competitive market-based compensation
• Comprehensive benefits package designed to support employee wellbeing

About the Company

International Motors, LLC creates solutions that deliver greater uptime and productivity to customers throughout the full operation of their commercial vehicles. We build International® trucks and engines and IC Bus® school and commercial buses. As part of the TRATON GROUP, we are a global leader in the truck and transport services industry.