Merchandising Operations Specialist

Responsibilities

• Own project tracking for key merchandising initiatives, including building timelines and monitoring progress across stakeholders
• Identify, develop, and implement process improvements to enhance operational efficiency and scalable workflows
• Coordinate cross-functional efforts with Marketing and IM&P to ensure timely execution of merchandising programs
• Maintain and report on merchandising data to provide visibility into project status and performance
• Oversee accuracy and ongoing maintenance of Master Vendor Data
• Perform data extraction from systems to support team and cross-functional partner needs
• Track and manage supplier and brand information in alignment with merchandising priorities
• Lead execution of special projects and coordinate team operations, including meetings and communications

Requirements

• 3 to 5 years of experience in merchandising, operations, e-commerce, or a related field
• Strong project coordination and organizational skills with the ability to manage multiple initiatives
• High attention to detail regarding data accuracy and process execution
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
• Bachelor’s Degree in Business or a related field (or equivalent work experience)

Preferred Qualifications

• Experience working specifically with product, vendor, or merchandising data
• Proficiency with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms)
• Familiarity with AI tools and platforms to support productivity and reporting

Benefits

• Medical, dental, vision, and basic life insurance programs
• 401(k) plan eligibility
• Paid Time Off and Paid Sick Leave
• Paid company holidays
• Eligibility for Restrict Stock Units and annual bonuses based on performance

About the Company

iHerb is on a mission to make health and wellness accessible to all. As the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, we ship over 50,000 products from over 1,800 brands to customers in more than 180 countries.