Mental Health Clinic Secretary

Responsibilities

• Manage the mental health clinic front lobby and reception area, greeting patients and the public professionally.
• Provide clerical support to clinical staff, including answering phones, taking messages, and routing calls.
• Maintain and secure medical records in compliance with HIPAA, state, and federal laws.
• Scan documents to the Electronic Health Record (EHR) system and ensure files are properly indexed and organized.
• Prioritize and schedule patient appointments and notify staff and patients of any schedule changes.
• Sort, stamp, and distribute incoming and outgoing mail and email.
• Maintain a safe, clean, and professional working environment using a trauma-informed approach.

Requirements

• High school diploma or GED.
• Valid Texas driver's license and an acceptable driving record.
• Ability to meet PMAB and CPR/First Aid requirements.
• Ability to pass criminal history and background checks and a pre-employment drug screen.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and Electronic Health Records (EHR).

Preferred Qualifications

• 1+ years of experience in a clerical or medical office setting.
• Ability to provide Spanish translation for patients.

Benefits

• Competitive hourly wage of $14.07 per hour.
• Potential sign-on bonus availability.

About the Company

PermiaCare provides essential mental health and community services. We are committed to hiring and retaining a diverse workforce and are an Equal Opportunity Employer.