Member of Technical Staff, Infrastructure

About the Company

Envoy protects the places the world relies on most by unifying people, spaces, and communications in one secure, integrated workplace management platform and ecosystem. More than 16,000 workplaces around the world trust Envoy to run secure, compliant, and connected operations across every location.

Responsibilities

• Own and evolve Envoy’s core infrastructure platform to be opinionated and well-bounded
• Define and own infrastructure SLOs, error budgets, and operational signals for core Kubernetes and cloud services
• Design and lead the architecture and standards for AWS infrastructure using Terraform
• Own the Kubernetes platform, including cluster architecture, scaling strategies, and observability
• Build and maintain paved paths for service deployment, CI/CD, networking, and access control
• Partner with application, security, and developer experience teams to design infrastructure with clear guardrails
• Drive reductions in operational toil through automation and platform ergonomics
• Participate in the on-call rotation and ensure incidents result in durable fixes

Requirements

• 10+ years of experience building and operating cloud infrastructure at scale
• Deep expertise in AWS
• Strong hands-on experience with Terraform or similar infrastructure-as-code tools
• Deep experience designing and operating Kubernetes platforms in production
• Proven ability to design systems balancing reliability, security, developer experience, and cost
• Experience influencing CI/CD systems and deployment workflows
• Strong software engineering skills in Go or Python
• Solid understanding of distributed systems, networking, and production operations
• Excellent communication skills and ability to lead through influence

Preferred Qualifications

• Experience in high-growth or startup environments
• Familiarity with SOC 2, ISO 27001, or similar compliance frameworks
• Experience partnering with security teams on secure-by-default infrastructure
• Exposure to service mesh, advanced networking patterns, or multi-region architectures
• Experience applying AI-assisted tools to improve infrastructure safety and speed