Member Loyalty Representative

Responsibilities

• Welcome members and provide quality service while processing transactions securely
• Conduct outreach at community events, partner locations, and local businesses to educate potential members and generate leads
• Assist with applications using iPads and QR codes during outreach activities
• Maintain store cleanliness and perform light housekeeping duties
• Travel between designated work locations within a reasonable commuting distance

Requirements

• Bilingual in English and Spanish
• Outgoing, sales-focused personality with a passion for helping members
• Availability to work weekends and flexible rotating schedules
• Reliable, predictable attendance to support store operations
• Ability to work outdoors year-round for outreach activities
• Capable of lifting and moving objects up to 25 pounds
• Basic computer skills and ability to operate office equipment

Benefits

• Medical, dental, vision, flexible spending accounts, EAP, life and disability insurance
• Accident coverage, paid time off, and 16 annual paid volunteer hours
• Employee Assistance Fund and 401(k) retirement savings
• Paid training, competitive hourly pay, and sales incentives
• Growth opportunities and flexible schedules

About the Company

Oportun is a mission-driven financial services company dedicated to putting members' financial goals within reach through intelligent borrowing, savings, and budgeting tools.