Member Experience Manager

About the Company

Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. We believe that what makes a great day at work is the people on your team and the problems you get to solve together.

Responsibilities

• Act as the primary problem solver and experience creator for members
• Manage location details and communications to ensure smooth operations
• Identify potential members and deliver impactful solutions through a consultative sales approach
• Organize and execute remarkable community events and programming
• Maintain sanitary work areas and follow all safety protocols
• Perform food preparation and cleaning duties as necessary

Requirements

• Ability to lift, carry, push, and pull objects up to 25 lbs
• Ability to stand, bend, kneel, reach, and walk for extended periods
• Capability to operate machines and appliances including printers, dishwashers, and kitchen utensils
• Compliance with health and safety regulations regarding cleaning chemicals and equipment

Benefits

• Annual base compensation starting at $67,000
• Performance-related bonus pay up to $11,000
• Heavily subsidized healthcare plans
• Generous paid time off
• Wellness programs and professional development grants
• 401k plan