Member Experience Manager

About the Company

Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. We believe that what makes a great day at work is the people on your team and the problems you get to solve together. We are committed to creating an inclusive, respectful environment that embraces individuality.

Responsibilities

• Act as the primary problem solver and experience creator for members
• Manage location details and communications to ensure smooth operations
• Represent Industrious in the local market and identify potential members
• Utilize a consultative sales approach to uncover and solve member needs
• Organize and execute remarkable community events and programming
• Drive momentum and connect members with the broader business community

Requirements

• Ability to identify company needs and deliver impactful solutions
• Strong attention to detail and organizational skills
• Resilience and ability to handle unpredictable workdays
• High energy for people-facing roles and teamwork
• Ability to balance hands-on tasks with big-picture thinking