Member Experience Associate

About the Company

Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. We believe that what makes a great day at work is the people on your team and the problems you get to solve together.

Responsibilities

• Prepare the office for the day by brewing coffee, setting out breakfast, and stocking amenities
• Manage inventory and order location supplies
• Design unique signage and organize member events
• Onboard new members into internal systems to ensure a seamless experience
• Assist members with basic IT or wifi troubleshooting
• Support local marketing efforts and conduct office tours for prospective members

Requirements

• Proactive attitude with a willingness to handle both small and large tasks
• Strong interpersonal skills and ability to work well in a team
• Ability to create order out of chaos and plan ahead
• Resilience and ability to maintain routine amidst changing environments
• Willingness to perform behind-the-scenes operational work

Benefits

• Private healthcare
• Pension
• Employee Assistance Programme
• Corporate events
• Learning & Development Grant
• Regular training