MedTech Field Service Technician

Responsibilities

• Troubleshoot, repair, and maintain automated medication dispensing systems in clinical settings
• Replace hardware parts and perform software updates and calibrations
• Conduct preventative maintenance and routine system checks
• Assist with the installation and implementation of new devices at customer locations
• Maintain and stock assigned parts and tools
• Respond to on-call service tickets within established Service Level Agreements (SLA)
• Document all technical activities and service performed

Requirements

• Intermediate troubleshooting skills in electronics, mechanics, and electromechanical systems
• Active driver's license and a reliable personal vehicle for local travel
• Ability to lift, push, pull, stoop, and bend up to 70 LBS
• Ability to clear hospital vendor credentialing, including meeting specific immunization requirements
• Availability for on-call shifts, including nights and weekends
• Strong communication skills and commitment to exceptional customer support

Preferred Qualifications

• Experience as a military technician, computer technician, or complex electronics technician
• Background in healthcare automation, biomedical engineering, or pharmacy technology
• A+ certification
• Ability to work independently with minimal supervision

Benefits

• Paid training provided for the role
• Paid travel time and mileage reimbursement

About the Company

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.