Medical Support Assistant

Responsibilities

• Coordinate appointment scheduling in accordance with VHA directives
• Manage patient records and update demographic information in CPRS and VistA
• Process community care consults via HSRM and PPMS systems
• Provide administrative support including phone screening and patient inquiries
• Utilize Microsoft Office products for daily tasks and communication
• Ensure compliance with HIPAA, privacy, and confidentiality standards
• Support the patient aligned care team and manage clinic opening/closing procedures

Requirements

• High School Diploma or GED
• Typing speed of at least 50 words per minute
• Basic knowledge of medical terminology
• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams)
• Ability to read, write, and speak English effectively
• US Citizenship or Permanent Resident Card required
• Ability to pass VA Public Trust Clearance

About the Company

International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable clients to operate safely in environments far from home. We provide clinical services and healthcare solutions to Government defense and civil agencies globally.