Medical Support Assistant

Responsibilities

• Coordinate patient appointments, consults, referrals, and follow-up activities
• Manage patient communications and update demographic information
• Maintain accurate electronic patient records using VA healthcare information systems
• Monitor daily clinic workflow including patient check-in and clinic opening/closing
• Handle sensitive patient information in accordance with HIPAA requirements
• Collaborate with clinic leadership and interdisciplinary healthcare teams

Requirements

• High school diploma or GED
• Typing speed of at least 50 WPM
• Basic knowledge of medical terminology
• Proficiency in English
• U.S. Citizenship or Permanent Resident Card holder
• Ability to obtain and maintain a VA Public Trust Clearance
• Ability to work in an office environment with prolonged sitting or standing

Benefits

• Medical, dental, and vision insurance
• Basic life insurance
• 401k plan
• Paid time off
• Annual bonus

About the Company

International SOS Government Medical Services supports healthcare programs that improve patient care and operational readiness across the U.S. and internationally. Founded in 1984, International SOS operates in more than 90 countries, delivering healthcare, medical assistance, emergency response, and workforce support services worldwide.