Medical Secretary

About the Company

BIOSerenity is an innovative French MedTech company in the e-health sector. As an integrated neuroscience platform, it produces connected medical devices and provides collaborative telemedicine to improve patient care 24/7, specifically in brain pathologies, sleep disorders, and cardiology.

Responsibilities

• Provide professional, welcoming, and reassuring physical and telephone reception for patients
• Inform and guide patients throughout their care journey
• Plan consultations, examinations, and hospitalizations
• Manage appointment scheduling, summons, and follow-ups
• Create, monitor, and update patient files
• Draft medical reports while respecting confidentiality rules
• Handle medical and administrative correspondence, emails, and documents
• Coordinate communication between doctors, nurses, and support services (billing, administration)
• Optimize internal and external communication flows

Requirements

• Diploma in medical or medico-social secretarial work or equivalent
• Excellent mastery of office tools and medical management software
• Strong knowledge of medical vocabulary
• Impeccable spelling and syntax
• Mastery of confidentiality rules and medical secrecy
• Strong organizational skills, rigor, and reliability
• Ability to work autonomously and within a multidisciplinary team
• Strong interpersonal skills and patient service orientation