Medical Secretary

About the Company

BIOSerenity is an innovative French MedTech company specializing in e-health and neurosciences. The company provides integrated platforms for connected medical devices and collaborative telemedicine to improve patient care and reduce hospitalization costs.

Responsibilities

• Provide professional, welcoming, and reassuring physical and telephone reception for patients
• Inform and guide patients throughout their care pathways
• Plan consultations, examinations, and hospitalizations
• Manage appointment scheduling, summons, and follow-ups
• Create, monitor, and update patient files
• Draft medical reports while respecting confidentiality rules
• Handle medical and administrative correspondence, emails, and documents
• Coordinate communication between doctors, nurses, and support services
• Optimize internal and external communication flows

Requirements

• Diploma in medical/medico-social secretarial work or equivalent
• Excellent mastery of office tools and medical management software
• Strong knowledge of medical vocabulary
• Impeccable spelling and syntax
• Mastery of confidentiality rules and medical secrecy
• Strong organizational skills, rigor, and reliability
• Ability to work autonomously and within a multidisciplinary team
• Strong interpersonal skills and patient service orientation