Medical Receptionist

Responsibilities

• Provide exceptional customer service during every patient encounter in person or via phone
• Answer internal and external phone calls with prompt and courteous service
• Manage patient flow and facilitate smooth check-in/out experiences
• Verify medical and vision insurance coverage
• Collect payments and manage knowledge of common visit fees
• Complete daily reconciliations and cash drawer countdowns
• Perform general office duties and cleaning as assigned

Requirements

• High School Diploma or GED equivalent
• One year of related experience or equivalent combination of education and experience
• Basic computer skills and proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Strong customer service and communication skills
• Ability to pass a background check
• Reliable transportation for potential travel to multiple locations
• Ability to work full-time hours including occasional late nights

Preferred Qualifications

• Desire to gain industry knowledge and training
• Ability to adapt to change and grow within the practice
• Team-oriented and patient-focused mindset

Benefits

• Full benefits package including Medical, Vision, Dental, and Life Insurance
• 401k with employer matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Employee discounts

About the Company

EyeCare Partners is the nation’s leading provider of clinically integrated eye care, with a national network of over 300 ophthalmologists and 700 optometrists.