Medical Receptionist

Responsibilities

• Provide excellent customer service to Consultants and patients at the Sessional Consulting Suites
• Manage billing duties, including Medicare and Health Fund interpretations
• Perform general reception duties such as greeting patients and their families
• Build strong professional relationships with consultants and patients
• Support the management and wider team with a proactive, collaborative approach

Requirements

• Minimum 1 year of recent experience in a similar medical reception role
• Strong knowledge of Medicare and Health Fund billing rulings
• Excellent communication skills (in-person, written, and telephone)
• Proficiency in IT systems; experience with Genie and iPM is desirable
• Ability to multitask and think on your feet in a fast-paced environment
• An empathetic, friendly, and professional manner

Preferred Qualifications

• Qualification in Customer Service

Benefits

• Salary packaging opportunities up to $15,900 pre-tax annually due to Not-for-Profit status
• Access to one of Australia's largest educational scholarship programs
• Reduced cost of health services for you and your family at Epworth

About the Company

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care, and rehabilitation. We are committed to fostering a diverse and inclusive workplace where every patient matters.