Medical Receptionist

Responsibilities

• Execute the Total Patient Experience to build relationships and deliver medical support
• Assist patients in selecting frames based on style, color, and facial measurements
• Educate patients on specific lenses, coatings, and frames to suit their needs
• Accurately collect optical measurements including pupillary distance and seg heights
• Dispense patient orders and perform repairs or adjustments on frames
• Manage the dispensing of glasses and contact lens orders using established processes
• Operate auto-lensometers and manual lensometers as required

Requirements

• High school diploma or GED
• Minimum of 1 year of experience in a customer service or patient-facing role
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Ability to pass a background check as required by the state
• Ability to provide proof of identity and right to work in the United States

Preferred Qualifications

• Previous experience in a medical office setting
• Previous experience in ophthalmic or optometric environments
• ABO and NCLE certifications

About the Company

Clarkson Eyecare provides comprehensive eye care services, including eye exams, contact lens fittings, and a wide selection of eyewear. We are dedicated to delivering a world-class patient experience by connecting individual medical needs with high-quality goods and services.