Medical Receptionist

Responsibilities

• Execute the Total Patient Experience to build relationships and provide medical support
• Assist patients in selecting frames based on style, color, and facial measurements
• Educate patients on specific lenses, coatings, and frames to meet their needs
• Collect accurate optical measurements including pupillary distance and segment heights
• Dispense glasses and contact lens orders and perform frame repairs or adjustments
• Operate auto-lensometers and manual lensometers to ensure prescription accuracy

Requirements

• High school diploma or GED
• Minimum of 1 year of experience in customer service or patient interaction
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Ability to pass a background check as required by the state
• Ability to provide proof of identity and right to work in the United States

Preferred Qualifications

• Previous medical office experience
• Previous ophthalmic or eye care experience
• ABO and NCLE certifications

About the Company

Clarkson Eyecare provides comprehensive eye care services, including eye exams, contact lens fittings, and a wide selection of eyewear. We are dedicated to delivering a world-class patient experience by connecting medical needs with high-quality retail solutions.