Medical Receptionist

Responsibilities

• Act as the first point of contact to deliver a world-class Total Patient Experience
• Provide exceptional customer service in person and via telephone
• Greet patients promptly and manage office flow to maximize efficiency
• Answer internal and external phone calls with professional courtesy
• Verify insurance authorizations and maintain accurate flow sheets
• Process patient check-outs and collect payments according to company procedures
• Perform daily financial reconciliations and cash drawer management
• Maintain compliance with all company policies and HIPAA regulations
• Assist with general office duties and maintaining a clean clinical environment

Requirements

• High school diploma or GED required
• Minimum of 1 year of experience in a customer service or patient-facing role
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, and Outlook)
• Ability to pass a background check as required by the state
• Must be able to provide proof of identity and right to work in the United States

Preferred Qualifications

• Previous experience working in a medical office
• Previous experience in an ophthalmic clinical setting

About the Company

Clarkson Eyecare provides comprehensive eye care services, including eye exams, specialty lenses, and a wide selection of eyewear. We are dedicated to delivering a superior patient experience through professional service and clinical excellence.