Medical Receptionist

Responsibilities

• Act as the first point of contact to deliver a world-class Total Patient Experience
• Provide exceptional customer service in person and via telephone
• Greet patients promptly and manage professional office interactions
• Answer internal and external phone calls with courtesy and urgency
• Verify insurance authorizations and maintain accurate flow sheets
• Check out patients and collect payments according to established procedures
• Manage patient flow to maximize office efficiency and service quality
• Perform daily reconciliations, including closing the day and counting cash drawers
• Comply with all company policies and HIPAA regulations
• Assist with general office duties and maintaining a clean environment

Requirements

• High school diploma or GED required
• Minimum of 1 year of experience in a customer-facing role
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Ability to pass a background check as required by the state
• Ability to provide proof of identity and right to work in the United States

Preferred Qualifications

• Previous experience working in a medical office
• Previous experience in an ophthalmic setting

About the Company

Clarkson Eyecare provides comprehensive eye care services, including exams, eyewear, and specialty treatments. We are dedicated to building lasting relationships with our patients through exceptional service and professional care.