Medical Receptionist

Responsibilities

• Act as the first point of contact to deliver a world-class Total Patient Experience.
• Provide exceptional customer service in person and via telephone.
• Manage patient check-in and check-out processes, including collecting payments.
• Answer internal and external phone calls with promptness and courtesy.
• Verify insurance authorizations and maintain accurate flow sheets.
• Manage patient flow to maximize office efficiency and minimize wait times.
• Perform daily financial reconciliations and cash drawer close-out procedures.
• Maintain compliance with all company policies and HIPAA regulations.
• Assist with general office duties and maintaining a clean clinical environment.

Requirements

• High school diploma or GED.
• Minimum of 1 year of experience in a customer service or patient-facing role.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, and Outlook).
• Ability to pass a background check as required by the state.
• Ability to provide proof of identity and right to work in the United States.

Preferred Qualifications

• Previous experience working in a medical office setting.
• Prior experience in an ophthalmic or eye care environment.

About the Company

Clarkson Eyecare provides comprehensive eye care services, including eye exams, eyewear, and specialty treatments. We are dedicated to delivering a superior patient experience through professional care and exceptional service.