Medical Receptionist

About the Company

CTNC is dedicated to delivering outstanding patient care in a collaborative, supportive environment. We pride ourselves on professionalism, efficiency, and compassionate service, making our clinic a trusted choice for patients in the Round Rock area.

Responsibilities

• Greet patients warmly and provide outstanding customer service in person and over the phone
• Manage patient check-in and check-out processes efficiently and accurately
• Schedule appointments, verify insurance, and collect patient information
• Assist with the completion and organization of patient forms and documents
• Maintain confidentiality of all patient records and sensitive information
• Support physicians, nurses, and other staff with administrative tasks
• Ensure the reception area is clean, organized, and welcoming
• Address patient questions or escalate needs to the appropriate staff member

Requirements

• High school diploma or equivalent
• Prior experience in a medical office or similar setting preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficient with office software and electronic medical records (EMR) systems
• Ability to work independently and as part of a team
• Customer service oriented

Benefits

• Competitive compensation
• Comprehensive benefits package
• Supportive and team-oriented work environment
• Opportunities for career growth and development
• Paid time off