Medical Receptionist

Responsibilities

• Greet patients warmly and deliver excellent customer service
• Manage patient scheduling from first visit through discharge
• Answer phones promptly and professionally
• Perform data entry and maintain accurate electronic medical records
• Verify and update patient demographic and insurance information
• Collect, post, and process patient payments
• Handle incoming/outgoing correspondence
• Maintain a clean, organized reception area
• Support clinical staff with daily administrative needs
• Protect patient privacy and follow HIPAA guidelines

Requirements

• High school diploma or equivalent
• 1+ year of experience in a medical front office setting
• Strong communication and customer service skills
• Proficiency with Microsoft Word and Excel
• Knowledge of medical terminology and HIPAA
• Excellent organization, accuracy, and multitasking ability

Preferred Qualifications

• Experience with EMR/EHR systems

Benefits

• 401k
• Health and dental insurance
• Paid time off
• Employee discount plans
• Employee Assistance Program (EAP)

About the Company

Advanced Physical Therapy has been a trusted provider in the Metro Detroit area for over 30 years, offering patient-focused care.